Service Request Coordination

I have worked with The Budd Group since 2011, and I have been very pleased and impressed with their staff, account managers, and regional support they provide. They have been very prompt to respond if there is an issue with the janitorial services. They provide an exceptional service and understand the importance of greeting our passengers and guests to allow them to have a wonderful experience when traveling. I view their service as a partnership and count on them daily to deliver exceptional quality to our tenants, passengers, staff, and business partners.

The Budd Group provides exceptional custodial services for our campus. We are grateful for their service to our patients, families, visitors, staff and faculty for over 40 years. The Budd Group is very responsive to our requests and needs, and we truly believe in their loyalty and commitment to our success.

I personally have had the best experience and relationship with The Budd Group. From their owner all the way to their day porters, they take great pride in representing the company name, and doing the best job they can. During these unprecedented pandemic times The Budd Group has been flexible and responsive to the changing needs our district has had in every way. With every firm that we have used there have been issues, but no firm has ever been as responsive, and as quick to fix whatever the issue may be as The Budd Group!

The Budd Group has gone above and beyond in providing custodial services to our district. Following a lengthy RFP process, we as a committee selected them to help our district achieve a new and rejuvenating approach to campus cleaning and facility care. We asked them to take on a difficult task of staffing, and preparing schools for the start of our school year with only 6 weeks of transition time. We all knew it would be difficult at best. However, with the help of their Human Resources department and successful hiring strategies, we were up and running by the time our Staff members began to enter the campuses for the school year.

The Budd Group has been providing services to Capsugel for over 6 years. The service provided has been excellent and professional. They perform duties in multiple locations including a manufacturing plant, distribution center, office area, machine shop and fitness center. They clean all of the following types of areas at those various locations: office, bathroom, cafeteria, fitness center, locker room, shipping/receiving and CGMP production areas. As it relates to CGMP experience, they also created a sanitation program for the cGMP areas, maintain and created their own operating instructions, maintain document control and follow all cGMP guidelines for hygiene and documentation.

The Budd Group has become a true partner with Presbyterian College. They have taken the time to fully understand our mission and become a true part of the Blue Hose family. The housekeeping staff often pull off miracles when given very little time to clean a space on campus between events. They work long hours and respond 24/7 to emergencies on campus. The landscaping team has transformed the grounds of the campus such that the college regularly gets positive feedback from those who visit the campus. Before outsourcing to The Budd Group, the college performed these services in house. We have seen significant improvement in both housekeeping and grounds since The Budd Group took over.